What to do if…
your temperature is unusually low during an illness and you feel confused or disoriented
Short answer
Treat this as urgent: call 999 (or 112) now if you’re confused/disoriented with an unusually low temperature, and start gentle warming while you wait.
Do not do these things
- Do not “sleep it off” or stay alone if you feel confused or aren’t thinking clearly.
- Do not use high heat or direct heat on skin (for example: a hot bath/shower, hot water bottle directly on skin, or sitting right against a heater/fire).
- Do not rub or vigorously massage skin/limbs to “warm up”.
- Do not drink alcohol.
- Do not keep taking repeated doses of cold/flu medicines without checking what you’ve already taken (confusion makes double-dosing more likely).
- If you use an electric blanket, do not use it on bare skin or on high heat; keep it low and over dry layers, and stop if skin feels hot/painful.
What to do now
- Call 999 (or 112) for an ambulance.
Say: “I’m ill, my temperature is unusually low, and I’m confused/disoriented.” - If you can, get someone with you immediately.
Ask a neighbour/friend/family member to stay with you until help arrives (or stay on the phone with someone). - Move to a warmer, sheltered room and start gentle warming.
- Add dry layers (including socks/hat if available).
- Use blankets/duvet to trap heat.
- If clothes are damp/sweaty, change into dry clothes if you can do it safely.
- Warm the center of the body first (core warming).
- Focus warmth on the chest/torso (and if available, the neck and groin area) with warm, dry coverings.
- Avoid aggressively warming arms/legs (and avoid heating pads/hot bottles directly on skin).
- If you’re fully awake and can swallow normally, sip a warm non-alcoholic drink.
Stop if you feel drowsier, nauseated, or you’re coughing/choking. - Re-check your temperature once with a reliable method, only if it doesn’t delay calling/being found.
If possible: use a digital thermometer, follow the instructions, and note the reading and how it was taken (mouth/ear/underarm). - Get key info ready for paramedics (simple notes).
- Your symptoms and when they started (including confusion).
- Temperature reading(s) and thermometer type.
- Any long-term conditions (especially diabetes, thyroid issues, heart disease).
- Medications taken in the last 24 hours (include cold/flu meds and paracetamol/ibuprofen).
- If you’ve had alcohol, recreational drugs, or been exposed to cold/wet.
- While waiting: if you become very sleepy, collapse, or stop breathing normally, start CPR and follow the 999 call-handler’s instructions.
What can wait
- You do not need to figure out the exact cause (infection, exposure, medication effects, etc.) right now.
- You do not need to decide whether it’s “hypothermia” versus “something else” before getting urgent help.
- You do not need to tidy up, shower, or “prove” the reading with lots of repeats.
Important reassurance
Feeling confused or disoriented when you’re unwell is a strong sign you need in-person medical assessment. It’s understandable to second-guess yourself—treating this as urgent is the safer choice.
Scope note
These are first steps to keep you safe and get urgent help. Hospital/clinical teams can check temperature accurately and look for causes that need fast treatment.
Important note
This guide is general information for first steps in a medical scare, not medical advice or a diagnosis. If you are confused/disoriented with a low temperature, it’s safest to treat it as an emergency and seek urgent medical care.
Additional Resources
- https://www.nhs.uk/conditions/hypothermia/
- https://www.sja.org.uk/first-aid-advice/hypothermia/
- https://www.nhsinform.scot/illnesses-and-conditions/a-z/hypothermia-low-body-temperature
- https://www.nidirect.gov.uk/conditions/hypothermia
- https://www.redcross.org.uk/first-aid/learn-first-aid/hypothermia
About this guide
PanicStation.org guides are written as plain-English first steps, then reviewed for clarity, jurisdiction, and source quality. If you notice an error, outdated information, unclear wording, or a broken link, please contact us.